Zocalo LLC Privacy Statement

    Privacy Policy for Zocalo LLC

    Effective Date: May 27, 2026

    Zocalo LLC (“Zocalo,” “we,” “our,” or “us”) provides recruiting services, recruiting software, and AI-powered recruiting technology through its platforms, including:

    • Zocalo24 — Zocalo LLC’s recruiting and staffing platform and related recruiting services

    • Zocalo26 — Zocalo LLC’s AI-powered recruiting and candidate analysis platform

    This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when individuals access or use our websites, platforms, recruiting services, events, communications, and related services.

    By using our services, websites, or platforms, you agree to this Privacy Policy.

    1. Scope of This Privacy Policy

    This Privacy Policy applies to:

    • Visitors to our websites

    • Recruiters and customers using Zocalo24 or Zocalo26

    • Job candidates

    • Individuals whose information is provided to us by recruiters, employers, or third parties

    • Users interacting with our recruiting communications, marketing, or events

    Some services or integrations may contain separate privacy notices that supplement or replace portions of this Privacy Policy.

    2. Information We Collect

    A. Recruiter and Customer Information

    When recruiters, customers, or business contacts use our services, we may collect:

    • Name

    • Company name

    • Work email address

    • Phone number

    • Billing information

    • Authentication credentials

    • OAuth tokens and permissions necessary for platform integrations

    B. Candidate Information

    Recruiters and customers may upload or provide candidate information through Zocalo24 or Zocalo26, including:

    • Candidate names

    • Email addresses

    • Phone numbers

    • Resume or CV information

    • Employment history

    • Education history

    • Skills and certifications

    • Compensation expectations

    • Professional profile information

    • Attachments and supporting documents

    • Recruiting evaluations and communications

    Recruiters and customers are solely responsible for ensuring they have the legal right to upload, process, or share candidate information with Zocalo.

    C. Information Collected Automatically

    We may automatically collect technical and usage information, including:

    • IP address

    • Browser type

    • Device information

    • Operating system

    • Usage analytics

    • Session activity

    • Referral URLs

    • Log data

    • Cookies and similar technologies

    D. Information Collected Through Cookies

    We use cookies, pixels, beacons, and similar technologies to:

    • Operate our websites and services

    • Remember user preferences

    • Analyze usage patterns

    • Improve platform performance

    • Support marketing and analytics activities

    Types of cookies may include:

    • Essential cookies

    • Functional cookies

    • Analytics cookies

    • Marketing cookies

    Users may control cookies through browser settings, though disabling cookies may limit functionality.

    E. Third-Party Integrations

    Our platforms may integrate with third-party services, including:

    • Google Workspace

    • Microsoft Outlook

    • Apollo.io

    • CRM systems

    • Applicant Tracking Systems (ATS)

    • Email delivery providers

    • Analytics providers

    These integrations may provide professional or recruiting-related information necessary to support recruiting workflows and platform functionality.

    3. How We Use Information

    We use personal information to:

    • Provide and operate our services and platforms

    • Facilitate recruiting and hiring workflows

    • Analyze candidate qualifications and job fit

    • Generate recruiter outreach communications

    • Enable recruiter-approved outbound email sending

    • Personalize user experiences

    • Improve platform functionality and performance

    • Conduct analytics and research

    • Organize recruiting events and communications

    • Maintain security and prevent fraud or abuse

    • Comply with legal obligations

    • Enforce agreements and policies

    4. AI Processing and Automated Assistance (Zocalo26)

    Zocalo26 uses artificial intelligence, machine learning systems, and large language models (“LLMs”) to:

    • Analyze resumes and candidate data

    • Evaluate candidate-job alignment

    • Rank or recommend candidates

    • Generate recruiter outreach messages

    • Assist recruiters with hiring workflows

    AI-generated outputs are intended solely to assist recruiters and hiring teams.

    Recruiters and customers remain solely responsible for:

    • Reviewing AI-generated recommendations

    • Verifying candidate qualifications

    • Making employment decisions

    • Ensuring compliance with applicable employment and anti-discrimination laws

    Zocalo does not guarantee the accuracy, completeness, or suitability of AI-generated outputs.

    AI-generated recommendations should not be the sole basis for employment decisions.

    5. Email Integrations and Communications

    Users may connect email accounts to Zocalo platforms to enable recruiter-approved outreach communications.

    Zocalo’s access to connected email accounts is limited to permissions necessary to:

    • Authenticate account connections

    • Send outbound recruiting emails

    • Support email delivery functionality

    Zocalo does not read, store, or analyze users’ private inbox contents or personal email communications except as technically necessary to provide requested functionality.

    Users may disconnect integrations at any time through provider settings or platform controls where supported.

    6. Sharing of Personal Information

    We may share personal information with:

    • Service providers and infrastructure vendors

    • Cloud hosting providers

    • AI and data processing providers

    • Integrated third-party platforms

    • Analytics and marketing providers

    • Customers and recruiting clients

    • Legal authorities where required by law

    • Successors during mergers, acquisitions, financing, or asset sales

    We do not sell personal information.

    We also do not knowingly share personal information for cross-context behavioral advertising except where permitted by law and subject to applicable user rights.

    7. International Data Transfers

    Zocalo may process or store information in the United States and other jurisdictions where we or our service providers operate.

    By using our services, users consent to the transfer, storage, and processing of information in jurisdictions that may have different data protection laws than their home jurisdiction, where permitted by law.

    8. Data Retention

    We retain personal information only for as long as necessary to:

    • Provide services

    • Fulfill contractual obligations

    • Support recruiting workflows

    • Maintain business records

    • Resolve disputes

    • Comply with legal obligations

    • Enforce agreements

    Retention periods may vary depending on the nature of the information and legal requirements.

    Users may request deletion of personal information subject to legal and operational obligations.

    9. Security

    We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.

    However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

    Users are responsible for maintaining the confidentiality of their credentials and connected accounts.

    10. Your Rights and Choices

    Depending on applicable law, individuals may have rights to:

    • Access personal information

    • Correct inaccurate information

    • Request deletion

    • Restrict or object to processing

    • Withdraw consent

    • Request data portability

    • Opt out of marketing communications

    Requests may be submitted using the contact information below.

    11. Additional Notice for EU and UK Residents

    Where applicable under GDPR or UK data protection laws, individuals may have additional rights regarding the processing of their personal information.

    Zocalo processes personal information based on legal grounds that may include:

    • Consent

    • Legitimate interests

    • Contractual necessity

    • Legal obligations

    EU and UK residents may lodge complaints with their local supervisory authorities.

    12. Additional Notice for California Residents

    California residents may have rights under the California Consumer Privacy Act (“CCPA”) and related laws, including:

    • The right to know what personal information we collect

    • The right to request deletion

    • The right to correct inaccurate information

    • The right to opt out of certain sharing activities

    • The right to non-discrimination for exercising privacy rights

    California residents may submit requests using the contact information below.

    13. Additional Notice for Canadian Residents

    Canadian residents may have rights under applicable Canadian privacy laws to:

    • Access personal information

    • Correct inaccurate information

    • Withdraw consent to certain processing activities

    14. Children’s Privacy

    Our services are not intended for individuals under the age of 18.

    We do not knowingly collect personal information from children under 18.

    15. Third-Party Services and Links

    Our services may contain integrations, links, or connections to third-party services or websites.

    We are not responsible for the privacy practices, content, or policies of third parties.

    Users should review the privacy policies of any third-party services they use in connection with our platforms.

    16. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time.

    Updated versions will be posted with a revised effective date.

    Continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

    17. Contact Us

    If you have questions about this Privacy Policy or wish to exercise privacy rights, please contact:

    Zocalo LLC
    Email: info@zocalo24.com
    Website: zocalo24.com
    Website: zocalo26.com